"Giving great customer service is everything to us at CARA. We've built our business to focus on you. At every point in your homeownership journey you are our number one priority and we'll be on hand to help. Your first contact with us is probably going to be with our Client Services team who can email you, call you or talk to you via Live chat on this site. Your appointment with an expert Adviser will be at a time that suits you and will provide you with the best advice. You'll then work with a dedicated Case Manager who'll help manage everything through until your mortgage completes and you have the keys!
It doesn't stop there though. We also have a dedicated Customer Care team who are always available to help you and answer any questions. We aren't a faceless organisation. We are a friendly team who all happen to be extremely passionate and knowledgeable about Mortgages, Protection and everything that comes with owning a home. Let us make the difference for you. Our customer service is what makes us stand out from the crowd, why not see for yourself?"